SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. You must also possess a valid driver's license. 

Position Description

50%

• Establish, develop and maintain professional and productive relationships with child care providers, Coalition staff members and partner agencies. Work with all parties to implement, refine and enhance support of the Coalition’s quality initiatives and related goals and objectives.
• Provide targeted intervention and support for providers participating in quality initiatives such as Early Learning Florida, Performance Funding Pilot Project, Quality Rating and Improvement System (and others as assigned) to ensure compliance with established performance expectations, requirements, rules and regulations.
• Monitor and track provider compliance with established performance expectations, requirements, rules, regulations and contractual stipulations. 
• Assist providers with the development of program goals and quality improvement plans. 
• Assist providers with the identification, selection and implementation of age appropriate materials and the creation of developmentally appropriate learning environments, curricula and character development programs, evaluating programs on a regular basis to encourage the use of a variety of instructional strategies and materials consistent with research on early childhood learning and child growth and development. 

30%

• Maintain and control contractual records and documentation, contract correspondence, contact information, contractual changes, status reports and other documents for assigned quality initiatives. 
• Ensure that signed contracts are communicated to all relevant parties (both internally and externally) and support the implementation of each contract.

• Provide adequate and appropriate feedback to providers to address concerns and/or non-compliance issues. 
• Manage the Voluntary Prekindergarten (VPK) Readiness Rate approval and Provider on Probation (POP) monitoring processes. 
• Provide professional development services including training, education, technical assistance, on-site visits and mentoring to providers as assigned to improve child and program outcomes. 

15%

• Organize data for presentation in reports, documents, and other written materials. Maintain a variety of reports and files. 
• Keep abreast of changes to Florida Statues, rules, regulations, policies, and procedures related to child care, early childhood education, and provider expectations. 
• Represent the Coalition as an active member of the Board of Directors Quality Initiatives Committee. 
• Attend approved job related training programs and stay current about topics related to early childhood development, developmentally appropriate curriculum, evidence-based instructional practices and researched-based theory and strategies. 
• Maintain a flexible work schedule to include occasional evening and weekend work hours. 
• Performs other related work as assigned and/or required by the Provider Services Administrator and/or Department Director. 
• Utilize the statewide information system to submit information and updates regarding the School Readiness and VPK programs. 

5%

• Other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of: acceptable and established early learning practices, program requirements, and child care training and credentialing requirements as well as current research tools and standards for measuring quality in early learning programs and services, or the ability to quickly learn applicable laws, regulations and procedures governing the Voluntary Pre-Kindergarten and School Readiness programs. 

Skilled in: exercising sound and accurate judgment within established guidelines. Includes appropriate people in the decision-making process, strong computer skills, including proficiency with the Microsoft Office Suite. Knowledge of the statewide database system is preferred, demonstrating a strong work ethic. Accept responsibility for own actions, follow through on commitments and maintain confidentiality on all private matters, effective escalation mitigation skills (must know how and when to escalate matters of significance) along with the ability to handle conflict in a professional manner. 

Ability to: develop project goals and objectives; organize and prioritize project activities to accomplish objectives; analyze information and evaluate results and choose the best solution, build and maintain relationships with people from diverse backgrounds. Must be respectful, possess cultural awareness and sensitivity and always exhibit a professional demeanor, communicate clearly and concisely through oral and written communication methods, cooperate successfully as a member of a team. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback, work flexible hours to ensure project and deadline completion. The employee’s work schedule is flexed during the times where evening and/or weekend hours are required..

Required Licensure/Certification

Must possess a valid Florida’s driver’s license and current automobile liability insurance policy.

A mandatory drug screening and background check will be performed on the successful application.

Minimum Qualifications

• Bachelor’s degree in Early Childhood Education, Social Services or related field plus a minimum of three years of professional work experience in an early childhood education organization or a similar field.
• Prior work experience in early childhood education, child development, or related field is preferred. 

*An equivalent combination of related education and experience may be substituted for the requirements above as approved by the Executive Director.

Salary Range

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. You must also possess a valid driver's license. 

Position Description

50%

• Researches and is knowledgeable of Florida Statues, rules, regulations, policies, and procedures related to child care, early childhood education, and provider expectations.
• Establish, develop and maintain professional and productive relationships with child care providers, Coalition staff members and partner agencies. Work with all parties to implement, refine and enhance support of the Coalition’s quality initiatives and related goals and objectives.
• Coordinate, develop and implement professional development services including training, education, and technical assistance and mentoring that meet the needs of beginning, intermediate and advanced child care providers who work in a variety of child care settings.  
• Organization of professional development activities include, but are not limited to, securing training space, confirming training dates, registration process, preparation of training materials needed for each training session and compilation of training evaluations.
• Respond to child care provider inquiries on child development and related areas by providing resources and support through telephone consultations, email correspondence and on-site meetings as needed.
• Provide technical assistance to child care providers to build capacity around various domains including specific early learning topics, use of technology, navigating the state professional development system and carrying out quality related self-assessments.
• Model developmentally appropriate activities and positive behavior management techniques during visits with early childhood staff in regulated child care center classrooms.
• Immediately report health or safety concerns to the Provider Services Administrator or his or her authorized designee.
• Administer program assessment tools to evaluate child outcomes, program quality and/or provider processes.
• Make recommendations as needed to aid providers in making improvements and/or enhancements in learning environments, instructional practices, and social-emotional interactions among children and teachers; as well as meet established standards.

30%

• Submit a proposed annual provider professional development calendar to the Provider Services Administrator. Update the calendar on an as-needed basis.
• Track, maintain and submit appropriate provider data, statistics and reports, including technical assistance milestones.
• Assist providers with the selection of age appropriate materials and the creation of developmentally appropriate environments.
• Assist providers with the identification and implementation of developmentally appropriate curricula and character development programs.
• Assist providers with the development of program goals and quality improvement plans as needed.
• Assists with the planning of Early Learning Coalition of Brevard County’s annual provider conference. 

15%

• Collaborate in the development, implementation and review of quality assurance initiatives for child care and early childhood education providers by conducting on-site programmatic monitoring reviews of assigned providers in accordance with Coalition policies and procedures. Provide follow-up as appropriate or as needed.
• Develop and maintain work instructions for area of responsibility; assess departmental processes and make recommendations for improvements and/or enhancements.
• Inputs and assures quality and integrity of provider data entered into the Statewide Data System, provider portal or any data system utilized for Coalition client and program services.
• Attend approved job related training programs and staff meetings. Stay current about topics related to early childhood development, developmentally appropriate curriculum, evidence-based instructional practices and researched-based theory and strategies.
• Maintain confidentiality consistent with ELC’s policies and local, state and federal regulations.
• Maintain a flexible work schedule to include occasional evening and weekend work hours.
• Travel throughout all of Brevard County is required in this role.

5%

• Other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of: acceptable and established early learning practices, program requirements, and child care training and credentialing requirements, as well as current research tools and standards for measuring quality in early learning programs and services; applicable laws, regulations, and procedures governing the Voluntary Pre-Kindergarten and School Readiness programs. 

Skilled in: strong organization skills with the ability to meet deadlines, manage stress appropriately and adapt to changing work priorities; exercising sound and accurate judgment within established guidelines. Includes appropriate people in the decision-making process; computer software programs to include Microsoft Office Suite.  

Ability to: provide training and technical assistance to licensed child care providers that serve infants through school-age children; work independently and self-motivate. Majority of time is field based with required documentation completed at a home office with occasional time spent in a standard work office; maintain, interpret and evaluate program activity data related to professional development; analyze information, evaluate results, make conclusions based on findings and report on findings; build and maintain relationships with people from diverse backgrounds. Must be respectful, possess cultural awareness and sensitivity and always exhibit a professional demeanor; demonstrate commitment to diversity, cultural relevancy and inclusion is required; work occasional night and weekend hours within the work week. The employee’s work schedule is flexed during the times where evening and/or weekend hours are required.  

Required Licensure/Certification

Must possess a valid Florida’s driver’s license and current automobile liability insurance policy.

A mandatory drug screening and background check will be performed on the successful application.

Minimum Qualifications

• Child Care Director Credential or a Bachelor’s degree in Early Childhood Education, Child Development, Social Services or related field plus a minimum of three years of professional level work experience in an early childhood education organization or a similar field.
• Prior work experience in early childhood education, child development, or related field is preferred. 

*An equivalent combination of related education and experience may be substituted for the requirements above as approved by the Executive Director.

Salary Range

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. You must also possess a valid driver's license. 

Position Description

60%

• Communicate with child care providers to ensure annual screening of all eligible children in School Readiness programs is completed.  
• Communicate with child care providers to ensure completion of pre and post assessments for School Readiness children by identified completion dates. 
• Ensure pre and post assessment data is entered into the appropriate database for production of reports by child care provider. 
• Provide technical assistance to providers as needed. 

25%

• Maintain and track required documentation for children receiving follow up developmental screening or assessment services along with properly completed and scored tools. 
• Ensure the correct tool is being utilized 99% of the time. 
• Offer suggestions and ideas for improvement and streaming services. 
• Demonstrates thorough knowledge of other ELC departments and functions. 
• Demonstrates advanced knowledge of Early Steps, Child Find, Health Start, IEP’s, EELP’s, CMS and other relevant community agency information. 
• Works closely with Inclusion to identify children that may benefit from Inclusion services. 
• For children who score below their developmental level on the screening instrument, create an individualized learning plan (ILP) to include but not limited to age appropriate activities which focus on the low scoring domain(s): Follow up with child care providers and request a rescreen within 60 days of initial screening. Provide technical assistance as needed. 

10%

• Attend state training and/or workshops as requested. 
• Prepare and conduct trainings for providers on the tools related to screening and assessment (i.e. ASQ-3, LAP, ESI-R).  Recommend additional trainings based on identified needs to the Provider Services Administrator.   

5%

• Other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of: the principles, practices and techniques of early childhood development and child screening and assessment tools, community resources related to the needs of young children. 

Skilled in: confidentiality and discretion, word processing and computer spreadsheets (Word, Excel, Outlook). 

Ability to: complete tasks and meet deadlines, work flexible hours to provide evening and/or weekend training sessions, communicate clearly and concisely, orally and written, Possess strong interpersonal skills to establish and maintain effective working relationships with the general public, co-workers, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, gender, or disability.  

Required Licensure/Certification

Must possess a valid Florida’s driver’s license and current automobile liability insurance policy.

A mandatory drug screening and background check will be performed on the successful application.

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Early Childhood Development, Education or closely  
  related field plus four years related experience. 

*An equivalent combination of related education and experience may be substituted for the requirements above as approved by the Executive Director.

Salary Range

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. You must also possess a valid driver's license. 

Position Description

60%

• Provides Resource and Referral Services for parents and caregivers as delineated by the Florida CCR&R Program Requirements. Provides unbiased, computer-generated child care lists based on individual circumstances, preferences, and family needs.   
• Interview and gather data to assess family needs in order to provide accurate resources to the families. 
• Educate families and provide tools and information to assist them on how to find quality child care. 
• Prepares informational packets for each individual who receives a child care list. 
• Provide in-person, online, and telephone consultations informing clients of School Readiness and/or VPK rules, policies, and procedures. 
• Create a CCR&R Customer Intake form in the State-approved database of all parent/family inquiries. 
• Provides assistance in determining preliminary eligibility for School Readiness services and completing waitlist applications in the OEL Family Portal. Conducts re-validation of waitlist applicants to ensure continued eligibility when applicable
• Use of the Office of Early Learning portal to properly update and maintain School Readiness and VPK data records for each client. 
• Properly documents and logs all contact with families and providers according to Coalition procedure and CCR&R Program Requirements. 

25%

• Provides front desk support on a rotating work schedule. Clerical/reception responsibilities that includes greeting walk-in clients and answering main telephone line. Welcome and engage all visitors in a friendly and helpful manner. Operate a multi-phone line system, check voicemail messages daily, and forward messages to the appropriate staff member while maintaining a communication log. 
• Assist clients with online SR and VPK registration, making copies of the client’s paperwork as needed. 
• Ensure the lobby area is neat and properly stocked with resources and educational materials. 
• Collect required documentation to verify income, family size, birth dates, and any other required eligibility documentation. 
• Review and approve VPK applications.  

10%

• Provides informational packets with pertinent information to current and/or potential child care providers. 
• Represent the Coalition at community outreach events to promote awareness of CCR&R as directed and according to prescribed goals. This may include occasional evening and weekend events. 
• Assists with planning and attending Family Engagement events and activities. This may include occasional evening and weekend events

5%

• Maintains effective communication with the Florida’s Office of Early Learning / CCR&R Unit. 
• Receives and processes complaints received through R&R as it pertains to child care services. Routes complaints to the Family Resource Administrator and/or appropriate staff member(s). 
• Actively participates in all Coalition and OEL required trainings, conference calls, and staff meetings to stay current on all Local, State, and Federal rules and regulations relating to CCR&R and other programs offered by the Coalition or other related agencies. 
• Provide services to parents who qualify for CCEP funding according to Coalition policy and procedure. 
• Other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of: applicable State and Federal regulations relating to the position description; regulations and procedures governing the State of Florida Child Care Resource and Referral (CCR&R), School Readiness (SR), and Voluntary Pre-Kindergarten (VPK) programs; Microsoft Office software and office equipment, including the application of electronic data processing and working in a web-based environment; community resources. 

Skilled in: dependability and able to consistently adhere to the Coalition’s standards of attendance and punctuality while using work time efficiently and wisely; presenting information and responding to questions from clients and the general public; excellent customer service, interpersonal and verbal communication skills; providing information in a positive, informative, and patient manner; attention to detail and organization skills; maintaining accurate and complete case notes for all clients served; collaboratively working in a team-oriented environment. 

Ability to: Maintain professionalism at all times and manage emotions and strong feelings while demonstrating a calm and tactful demeanor under a broad range of challenging circumstances; safeguards all client information to ensure compliance with confidentiality policies and procedures; adapt to changes; complete assigned tasks according to program deadlines and adapt to changing work priorities; identify sensitive information and maintain strict confidentiality of client data; maintain a positive working relationship with early care and education providers and community agencies.  

Required Licensure/Certification

Must possess a valid Florida’s driver’s license and current automobile liability insurance policy.

A mandatory drug screening and background check will be performed on the successful application.

In order to protect the confidentiality rights of parents and to guarantee high quality child care resource and referral services in accordance with section 411.0101, Florida Statutes, the incumbent must complete a CCR&R Specialist Certification Evaluation within the first four (4) months of employment. 

Minimum Qualifications

• The incumbent must possess exemplary interpersonal, customer service, communication and organization skills along with a professional demeanor and courteous manner, while maintaining strict privacy of client data. 
• Two (2) or more years of verifiable professional experience related to the duties of the position in a customer/client service specialist position preferably in an education or social/human services field. 
• High School Diploma or GED*.  An Associate’s Degree in Early Childhood Education, Social Services, Management, Business, or equivalent is preferred. Partial degree completion will be evaluated on a case-by-case basis. 
  

*An equivalent combination of related education and experience may be substituted for the requirements above as approved by the Executive Director.

Salary Range

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. You must also possess a valid driver's license. 

Position Description

50%

• Supervises employees by communicating regularly, motivating, training, evaluating, and planning and directing employee’s work. Directs, coordinates, and reviews the work of subordinate employees to ensure efficient and timely processing of financial operations. The incumbent will develop and implement a system to evaluate the skill, experience, and professional development needs of all direct reports.
• Provides technical assistance and resources to staff for problem solving, organizes team meetings, and coordinates training for all staff in relation to finance operations and updates.
• General ledger updates and entries, as applicable.
• Collaborates with senior leadership in maintaining internal controls procedures to maximize safeguarding of Coalition assets.
• Establishes and maintains a fiscal calendar for compliance and reporting purposes.

30%

• Oversees and completes when necessary accounts receivable actions.
• Receives, reviews, and codes invoices, check requests, and other related documentation for completeness, accuracy, and compliance with financial policies, procedures, and contractual requirements.

• Responsible for the oversight of all payroll-related duties and responsibilities. Ensures accurate payroll processing and serves as the liaison between Human Resources and the Finance Department.
• Responsible for the completion and/or delegation of all State, Federal, agency, or local reports and ensures completion in a timely manner.
• Manages disbursement of funds to participating agencies, organizations, providers, vendors, and employees in compliance with policies and procedures. Includes disbursement of electronic payments through secured bank websites.
• Coordinates and facilitates team meetings regularly.

15%

• Manages and processes all tax filing-related reports.
• Assists in the preparation and processing of all monitoring and audit reports/preparations.
• Seeks and attends professional development training to remain current in financial and accounting processes.
• Submits assistance request tickets to help desk EFS Mod as applicable for the Finance Department.

5%

• Other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of: accounting principles and audit preparation for nonprofit organizations, accounting software and Microsoft Office Suite, and accounts receivable actions and accounts payable actions.

Skilled in: strong oral and written communication with an emphasis on the ability to communicate financial information with personnel at all levels; excellent organizational skills with the ability to prioritize multiple work assignments, adapting to changing priorities and situations, and follow-through on completion of assignments; high-level of computer proficiency and the ability to use database software, e-mail, spreadsheets, and word processing software; maintaining confidentiality on all private matters; principles of supervision, organization and administration.

Ability to:  rapidly and accurately enter and retrieve computerized data; create, maintain, review, and analyze financial reports and statements; work independently, exercise good judgment, and work in an environment that has frequent interruptions; understand and apply applicable rules, regulations, policies, and procedures; identify and resolve exceptions and to analyze and interpret data; adapt to changing technologies, learn functionality of new equipment and systems, and transfer knowledge effectively to peers; work as a team member and establish and maintain effective working relationships with those contacted in the course of work.

Required Licensure/Certification

Must possess a valid Florida’s driver’s license and current automobile liability insurance policy.

A mandatory drug screening and background check will be performed on the successful application.

Minimum Qualifications

• Bachelor’s degree in accounting/business management or closely related field.
• Two (2) or more years related nonprofit and/or state contract experience with budgets over $1 million.
• Five (5) or more years of supervisory experience.

*An equivalent combination of related education and experience may be substituted for the requirements above as approved by the Executive Director.

Salary Range